Support and Maintenance

Articles

Maintenance Policy
Automox conducts regularly scheduled preventative maintenance and upgrades to the Automox platform. Monthly maintenance windows can happen on the 3rd Saturday evening of every month , starting at 5:00 PM Mountain Time (MST). The default duration is...
Automox Agent Update Policy
Automox automatically updates its device agents to ensure that you always have the latest Automox platform functionality. Delayed Update Program On an exception basis, Automox allows customers to delay device agent updates up to 60 days from the...