Miscellaneous

Articles

Automox Status Board
The Automox Status page provides the current status and incident history for Automox systems. You can subscribe to receive updates through email, text message, Slack, and Atom and RSS feeds: Automox Status Page ...
Automox External Product Roadmap
Automox Product Portal
Automox REST-based API
Automox has a complete REST-based API built into the core of the product. The Automox API is a powerful interface that allows you to integrate Automox reporting data into your applications and control the various settings of your account. See our ...
Billing Policy for Agents on Virtual Instances
This describes how Automox agents on virtual machine (VM) instances are billed. It is important to keep in mind that if Automox agents are part of your VM image build, those agents will check in as unique and become active when you launch any tempo...
Important Billing Change - Updated Remittance Address
Please be advised, effective immediately, Automox, Inc. has changed its payment remittance. Automox will still accept payments via credit card and at our Walnut address in Boulder, CO through January 31, 2021. UPDATED REMITTANCE INFORMATION A...
How to Roll Back an Installed Patch on Devices
On occasion, it might be necessary to uninstall a recently applied patch due to unexpected system instability or application errors following patch installation. A feature that is currently only available for Windows-based devices, an Automox patch ...
Adding Patches to the Block List in the Automox Console
You can ensure that a patch is blocked from running from the Device Details page or Software page using the Bulk Actions or Actions menu for the patch in question. On the Device Details page, the list of software and patches are shown at the bot...
How Does Automox Detect Packages With Pending Updates on Linux-based Operating Systems?
Due to the inherent complexity of identifying updateable packages across multiple operating systems, it is not uncommon to question how exactly Automox accomplishes this. In a nutshell, Automox utilizes the built-in package management systems of eac...