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  • Knowledge Base
    • Getting Started
      • Quick Start Guide
      • Onboarding Jumpstart Guide - Manage Your Environment
      • Onboarding Jumpstart Guide - Worklets and Required Software
      • Onboarding Jumpstart Guide - Patching
      • Community Quick Start Guide
      • Automox University
    • Console Overview
      • Automox Compliance
      • Automox and Reporting Your Environment
      • Best Practices for Your Console Experience
      • Clearing Your Browser Cache
      • What the Statuses Found in the Automox Console Mean
      • Automox Dashboard
      • Resetting Your Password
      • Automox Okta Single Sign-on (SSO) Integration
      • Azure AD SAML Support
      • Multi-Zone SAML Single Sign-On
    • Agents
      • Automox Agent Requirements
      • Supported Operating Systems
      • Install and Configure Automox Agent for Apple Silicon Devices
      • Globally Trust-list Automox via EPP
      • Location of Files Required By Automox
      • Agent Firewall Allowlisting Rules
      • Change Script Execution Location
      • Configuring WSUS for Automox Integration
      • Using the Agent With a Proxy Server
      • Automox Installer Links
      • How Do I Bulk Deploy the Automox Agent?
      • Deploy Agent Using Windows GPO (Remote)
      • Deploy Agent Using Windows GPO
      • Embed Access Key in Automox MSI
      • Silent Agent Deployment on Windows
      • Installing the Automox Agent on Linux
      • Moving Devices Between Zones
      • How to Create a Gold Image VM
      • Agent Log File Locations
      • Deploying Automox via VMware Airwatch
      • MSI Legacy Agent Install Instructions
      • OS Patch Management Settings For Groups
      • Installing SUSE Linux Enterprise Server 12 lshw
    • Patching
      • Understanding Automox Severity Data
      • Patching When the Severity Level Is Unknown
      • What Happened to "Other" Severity Packages
      • How to Ensure You're Really Patching What You Think
      • Sometimes Patch Scoring Differs Between Automox and Other Tools
      • Why a Patch Changed From Critical to High
      • Using Policy Patch Filters
      • Using the Advanced Patch Policy
      • Recommended Best Practices for Patching
      • Using a Manual Approval Policy
      • Patch Now: Google Chrome Zero-Day Vulnerability
      • What are macOS Background Updates?
      • On-Premise Bandwidth Optimization Options
      • macOS Best Practices: Patch Notifications & CVEs
    • Notifications and Reboots
      • Managing End-User Notifications
      • Using Reboot Notifications
      • Allowing Notifications in macOS Catalina
      • macOS Requires Security Approval for MS Office
      • macOS Privacy Preferences
      • Allowing Notifications on macOS When Screen Sharing
    • Worklets and Required Software
      • Using the Required Software Policy
      • How to Find Application Names and Versions for Required Software Policies
      • About Worklets
      • How to Use Worklets
      • Automox Worklet 101: Resource Guide
      • Enforce Windows Registry Settings Worklet
      • Automox Community
      • Enforce BitLocker Encryption Worklet
      • XP Patching Worklet
      • Windows Patch Rollback Worklet
    • Troubleshooting
      • Agent Error: x.509 Certificate Signed By Unknown Authority
      • Troubleshooting Agent Installation on macOS
      • How to Disable Remote Desktop Protocol Connection Using Automox
      • How to Get a List of Devices with a Specific Patch Installed
      • How to Retrieve Windows Update Log Files
      • macOS Update Error Codes
      • Windows Update Error Codes
      • Windows Update Troubleshooting Process
      • Windows Update Agent and WSUS Troubleshooting
      • Retrieving and Installing Updates Using the API
    • Miscellaneous
      • Automox Status Board
      • Automox External Product Roadmap
      • Automox REST-based API
      • Billing Policy for Agents on Virtual Instances
      • Important Billing Change - Updated Remittance Address
      • How to Roll Back an Installed Patch on Devices
      • Adding Patches to the Block List in the Automox Console
      • Detection of Available Patches on Linux
    • Frequently Asked Questions (FAQ)
      • What is Automox?
      • How Does Automox Work Behind the Scenes?
      • What Does the Automox Agent Access on a Device?
      • How Do I Set Up Automox?
      • Can I Customize Automox to Match My Manual Workflow?
      • Does Automox Host Patch Repositories?
      • How is Automox Better than Simply Running Auto-Updates?
      • How to Cancel My Automox Subscription
      • What Are My Payment Options?
      • What Does End of Support for Windows Server 2008 R2 Mean to My Organization?
      • Why Have My Windows 7 Devices Stopped Patching in Automox?
      • Automox Pricing Plans Frequently Asked Questions
      • Contacting Automox Support
    • Third-Party Software
      • Third-Party Software Support
      • Third-Party Patching Best Practices
      • Patching Cyberduck on Windows
      • Patching Dropbox on Windows and macOS
      • Patching File Sync Applications on Automox
      • Patching Notepad++ on Windows
      • Patching Slack
      • Patching Transmit on macOS
      • Patching Zoom on Windows
      • Patching Skype on Windows and macOS
      • Patching WinSCP on Windows
      • Prevent Issues for Earlier Versions of Zoom
      • What is Automox in the Server Logs?
      • Oracle SE Java 8 Support Shift
      • Office 2013 to 2016 Version Upgrades
      • Naming Scheme for Third-Party Packages
      • Issues with Zoom - Disabling Auto-Updates
      • Apple Silicon (M1) Support
    • Automox API Related Articles
      • Newbie's Guide to Getting Started with Automox API
    • Best Practices
      • Disconnected Devices Cleanup Using the Console or PowerShell
      • Account Management Using the Automox Console or PowerShell
      • Identify Software Install Count Using PowerShell
      • Software Install List of Devices Using PowerShell
      • Retrieve Policy List and Schedules Using PowerShell
      • Rolling Back a Patch
  • Release Notes
    • What's New in Documentation
    • Release Notes for Week Ending 01/28/2022
    • Release Notes for Agent 36
    • Release Notes for Agent 38 Week of 04/18/2022
    • Release Notes 2021
      • Release Notes for Week Ending 12/10/2021
      • Release Notes for Week Ending 09/17/2021
      • Release Notes for Week Ending 07/30/2021
      • Release Notes for Week Ending 07/16/2021
      • Release Notes for Week Ending 07/09/2021
      • Release Notes for Week Ending 06/18/2021
      • Release Notes for Week Ending 05/28/2021
      • Release Notes For Week Ending 05/07/2021
      • Release Notes for Week Ending 04/23/2021
      • Release Notes for Week Ending 04/16/2021
      • Release Notes for Week Ending 04/09/2021
      • Release Notes for Week Ending 04/02/2021
      • Release Notes for Week Ending 03/26/2021
      • Release Notes for Week Ending 03/12/2021
      • Release Notes for Week Ending 03/05/2021
      • Release Notes 02/19/2021
      • Release Notes 01/29/2021
      • Release Notes 01/15/2021
      • Release Notes 01/08/2021
    • Release Notes 2020
      • Release Notes 12/11/2020
      • Release Notes 12/04/2020
      • Release Notes 11/25/2020
      • Release Notes 11/13/2020
      • Release Notes 11/06/2020
      • Release Notes 10/23/2020
      • Release Notes 10/16/2020
      • Release Notes 10/09/2020
      • Release Notes 09/25/2020
      • Release Notes 09/18/2020
      • Release Notes 09/11/2020
      • Release Notes 09/04/2020
      • Release Notes 8/21/2020
      • Release Notes 8/14/2020
      • Release Notes 8/07/2020
      • Release Notes 7/31/2020
      • Release Notes 7/24/2020
      • Release Notes 7/17/2020
      • Release Notes 7/10/2020
      • Release Notes 7/3/2020
      • Release Notes 6/26/2020
      • Release Notes 6/19/2020
      • Release Notes 6/12/2020
      • Release Notes 6/5/2020
      • Release Notes 5/29/2020
      • Release Notes 5/23/2020
      • Release Notes 5/15/2020
      • Release Notes 5/7/2020
      • 2020.05.06-01 Release Notes
      • 2020.05.05-01 Release Notes
      • 2020.05.04-01 Release Notes
      • 2020.05.01-01 Release Notes
      • Release Notes 5/1/2020
      • 2020.04.30-01 Release Notes
      • 2020.04.29-01 Release Notes
      • Release Notes 4/24/2020
      • 2020.04.21-01 Release Notes
      • Release Notes 4/17/2020
      • 2020.04.16-01 Release Notes
      • 2020.04.15-01 Release Notes
      • 2020.04.14-01 Release Notes
      • 2020.04.13-01 Release Notes
      • Release Notes 4/10/2020
      • 2020.04.09-01 Release Notes
      • 2020.04.07-01 Release Notes
      • 2020.04.06-01 Release Notes
      • Release Notes 04/03/2020
      • 2020.04.02-01 Release Notes
      • 2020.04.01-01 Release Notes
      • 2020.03.31-01 Release Notes
      • Release Notes 3/27/2020
      • 2020.03.26-01 Release Notes
      • 2020.03.25-01 Release Notes
      • Archive - Release Notes 2020
    • Release Notes 2017, 2018, 2019
      • Archive - Release Notes 2017, 2018, 2019
  • User Guide
    • Agent Installation
      • Automox Agent Installation Overview
      • Deploying the Automox Agent in Bulk
      • Deploying the Automox Agent in Bulk for macOS with Jamf Pro
      • Managing Your Inventory
      • Agent Command Line Guide
      • Removing the Automox Agent
      • File Locations Per Operating System
    • Dashboard
      • Automox Console Dashboard
    • Devices
      • Managing Devices
      • Filtering and Searching on the Devices Page
      • Device Details
      • Configuring Software on a Device
    • Manage
      • System Management Overview
      • Viewing an Individual Policy or Group
      • Managing Policy and Group Assignments
      • Determining Which Policies are Assigned to Which Group
      • Searching and Filtering for an Individual Policy or Group
      • Managing Groups
      • Managing Policies
      • Creating a Patch Policy
      • Creating a Required Software Policy
      • Creating a Worklet
      • Setting a Patching Schedule
      • Device Targeting with Filters
    • Vulnerability Sync
      • About Automox Vulnerability Sync
      • Using Automox Vulnerability Sync
      • Exporting Vulnerability Scanner Reports
    • Automox Reports
      • Creating Reports
      • Data Extracts
    • Software
      • Viewing Software Inventory
      • Filtering and Searching on the Software Page
      • Software Support for Third-Party Applications
    • Settings
      • Settings Overview
      • Profile
      • Billing
      • User Accounts
      • Managing Keys
      • Security
    • Global Zone Management
      • Roles and Permissions
      • Understanding Global Zone Management
      • Managing Zones
      • Managing Users
    • Support and Maintenance
      • Maintenance Policy
      • Automox Agent Update Policy
  • API Docs
  • Developer Portal
  • Automox Integrations
    • Automox Agent Deployer
    • Automox Splunk Integration
    • ServiceNow Service Graph Connector for Automox
    • Automox Plugin for Rapid7 InsightConnect
    • Automox Content Pack for Cortex XSOAR
  • Home

User Guide

Agent Installation (7)

  • Automox Agent Installation Overview
  • Deploying the Automox Agent in Bulk
  • Deploying the Automox Agent in Bulk for macOS with Jamf Pro
  • Managing Your Inventory
  • Agent Command Line Guide
  • See More

Dashboard (1)

  • Automox Console Dashboard

Devices (4)

  • Managing Devices
  • Filtering and Searching on the Devices Page
  • Device Details
  • Configuring Software on a Device

Manage (12)

  • System Management Overview
  • Viewing an Individual Policy or Group
  • Managing Policy and Group Assignments
  • Determining Which Policies are Assigned to Which Group
  • Searching and Filtering for an Individual Policy or Group
  • See More

Vulnerability Sync (3)

  • About Automox Vulnerability Sync
  • Using Automox Vulnerability Sync
  • Exporting Vulnerability Scanner Reports

Automox Reports (2)

  • Creating Reports
  • Data Extracts

Software (3)

  • Viewing Software Inventory
  • Filtering and Searching on the Software Page
  • Software Support for Third-Party Applications

Settings (6)

  • Settings Overview
  • Profile
  • Billing
  • User Accounts
  • Managing Keys
  • See More

Global Zone Management (4)

  • Roles and Permissions
  • Understanding Global Zone Management
  • Managing Zones
  • Managing Users

Support and Maintenance (2)

  • Maintenance Policy
  • Automox Agent Update Policy
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