Table of Contents
Table of Contents
Toggle navigation
Customer Portal
Automox.com
Home
Glossary
Knowledge Base
Getting Started
Quick Start Guide
Onboarding Jumpstart Guide - Manage Your Environment
Onboarding Jumpstart Guide - Worklets and Required Software
Onboarding Jumpstart Guide - Patching
Community Quick Start Guide
Automox University
Console Overview
Automox Compliance
Automox and Reporting Your Environment
Best Practices for Your Console Experience
Clearing Your Browser Cache
What the Statuses Found in the Automox Console Mean
Automox Dashboard
Resetting Your Password
Automox Okta Single Sign-on (SSO) Integration
Azure AD SAML Support
Multi-Zone SAML Single Sign-On
Agents
Automox Agent Requirements
Supported Operating Systems
Install and Configure Automox Agent for Apple Silicon Devices
Globally Trust-list Automox via EPP
Location of Files Required By Automox
Agent Firewall Allowlisting Rules
Change Script Execution Location
Configuring WSUS for Automox Integration
Using the Agent With a Proxy Server
Automox Installer Links
How Do I Bulk Deploy the Automox Agent?
Deploy Agent Using Windows GPO (Remote)
Deploy Agent Using Windows GPO
Embed Access Key in Automox MSI
Silent Agent Deployment on Windows
Installing the Automox Agent on Linux
Moving Devices Between Zones
How to Create a Gold Image VM
Agent Log File Locations
Deploying Automox via VMware Airwatch
MSI Legacy Agent Install Instructions
OS Patch Management Settings For Groups
Installing SUSE Linux Enterprise Server 12 lshw
Patching
Understanding Automox Severity Data
Patching When the Severity Level Is Unknown
What Happened to "Other" Severity Packages
How to Ensure You're Really Patching What You Think
Sometimes Patch Scoring Differs Between Automox and Other Tools
Why a Patch Changed From Critical to High
Using Policy Patch Filters
Using the Advanced Patch Policy
Recommended Best Practices for Patching
Using a Manual Approval Policy
Patch Now: Google Chrome Zero-Day Vulnerability
What are macOS Background Updates?
On-Premise Bandwidth Optimization Options
macOS Best Practices: Patch Notifications & CVEs
Notifications and Reboots
Managing End-User Notifications
Using Reboot Notifications
Allowing Notifications in macOS Catalina
macOS Requires Security Approval for MS Office
macOS Privacy Preferences
Allowing Notifications on macOS When Screen Sharing
Worklets and Required Software
Using the Required Software Policy
How to Find Application Names and Versions for Required Software Policies
About Worklets
How to Use Worklets
Automox Worklet 101: Resource Guide
Enforce Windows Registry Settings Worklet
Automox Community
Enforce BitLocker Encryption Worklet
XP Patching Worklet
Windows Patch Rollback Worklet
Troubleshooting
Agent Error: x.509 Certificate Signed By Unknown Authority
Troubleshooting Agent Installation on macOS
How to Disable Remote Desktop Protocol Connection Using Automox
How to Get a List of Devices with a Specific Patch Installed
How to Retrieve Windows Update Log Files
macOS Update Error Codes
Windows Update Error Codes
Windows Update Troubleshooting Process
Windows Update Agent and WSUS Troubleshooting
Retrieving and Installing Updates Using the API
Miscellaneous
Automox Status Board
Automox External Product Roadmap
Automox REST-based API
Billing Policy for Agents on Virtual Instances
Important Billing Change - Updated Remittance Address
How to Roll Back an Installed Patch on Devices
Adding Patches to the Block List in the Automox Console
Detection of Available Patches on Linux
Frequently Asked Questions (FAQ)
What is Automox?
How Does Automox Work Behind the Scenes?
What Does the Automox Agent Access on a Device?
How Do I Set Up Automox?
Can I Customize Automox to Match My Manual Workflow?
Does Automox Host Patch Repositories?
How is Automox Better than Simply Running Auto-Updates?
How to Cancel My Automox Subscription
What Are My Payment Options?
What Does End of Support for Windows Server 2008 R2 Mean to My Organization?
Why Have My Windows 7 Devices Stopped Patching in Automox?
Automox Pricing Plans Frequently Asked Questions
Contacting Automox Support
Third-Party Software
Third-Party Software Support
Third-Party Patching Best Practices
Patching Cyberduck on Windows
Patching Dropbox on Windows and macOS
Patching File Sync Applications on Automox
Patching Notepad++ on Windows
Patching Slack
Patching Transmit on macOS
Patching Zoom on Windows
Patching Skype on Windows and macOS
Patching WinSCP on Windows
Prevent Issues for Earlier Versions of Zoom
What is Automox in the Server Logs?
Oracle SE Java 8 Support Shift
Office 2013 to 2016 Version Upgrades
Naming Scheme for Third-Party Packages
Issues with Zoom - Disabling Auto-Updates
Apple Silicon (M1) Support
Automox API Related Articles
Newbie's Guide to Getting Started with Automox API
Best Practices
Disconnected Devices Cleanup Using the Console or PowerShell
Account Management Using the Automox Console or PowerShell
Identify Software Install Count Using PowerShell
Software Install List of Devices Using PowerShell
Retrieve Policy List and Schedules Using PowerShell
Rolling Back a Patch
Release Notes
What's New in Documentation
Release Notes for Week Ending 01/28/2022
Release Notes for Agent 36
Release Notes for Agent 38 Week of 04/18/2022
Release Notes 2021
Release Notes for Week Ending 12/10/2021
Release Notes for Week Ending 09/17/2021
Release Notes for Week Ending 07/30/2021
Release Notes for Week Ending 07/16/2021
Release Notes for Week Ending 07/09/2021
Release Notes for Week Ending 06/18/2021
Release Notes for Week Ending 05/28/2021
Release Notes For Week Ending 05/07/2021
Release Notes for Week Ending 04/23/2021
Release Notes for Week Ending 04/16/2021
Release Notes for Week Ending 04/09/2021
Release Notes for Week Ending 04/02/2021
Release Notes for Week Ending 03/26/2021
Release Notes for Week Ending 03/12/2021
Release Notes for Week Ending 03/05/2021
Release Notes 02/19/2021
Release Notes 01/29/2021
Release Notes 01/15/2021
Release Notes 01/08/2021
Release Notes 2020
Release Notes 12/11/2020
Release Notes 12/04/2020
Release Notes 11/25/2020
Release Notes 11/13/2020
Release Notes 11/06/2020
Release Notes 10/23/2020
Release Notes 10/16/2020
Release Notes 10/09/2020
Release Notes 09/25/2020
Release Notes 09/18/2020
Release Notes 09/11/2020
Release Notes 09/04/2020
Release Notes 8/21/2020
Release Notes 8/14/2020
Release Notes 8/07/2020
Release Notes 7/31/2020
Release Notes 7/24/2020
Release Notes 7/17/2020
Release Notes 7/10/2020
Release Notes 7/3/2020
Release Notes 6/26/2020
Release Notes 6/19/2020
Release Notes 6/12/2020
Release Notes 6/5/2020
Release Notes 5/29/2020
Release Notes 5/23/2020
Release Notes 5/15/2020
Release Notes 5/7/2020
2020.05.06-01 Release Notes
2020.05.05-01 Release Notes
2020.05.04-01 Release Notes
2020.05.01-01 Release Notes
Release Notes 5/1/2020
2020.04.30-01 Release Notes
2020.04.29-01 Release Notes
Release Notes 4/24/2020
2020.04.21-01 Release Notes
Release Notes 4/17/2020
2020.04.16-01 Release Notes
2020.04.15-01 Release Notes
2020.04.14-01 Release Notes
2020.04.13-01 Release Notes
Release Notes 4/10/2020
2020.04.09-01 Release Notes
2020.04.07-01 Release Notes
2020.04.06-01 Release Notes
Release Notes 04/03/2020
2020.04.02-01 Release Notes
2020.04.01-01 Release Notes
2020.03.31-01 Release Notes
Release Notes 3/27/2020
2020.03.26-01 Release Notes
2020.03.25-01 Release Notes
Archive - Release Notes 2020
Release Notes 2017, 2018, 2019
Archive - Release Notes 2017, 2018, 2019
User Guide
Agent Installation
Automox Agent Installation Overview
Deploying the Automox Agent in Bulk
Deploying the Automox Agent in Bulk for macOS with Jamf Pro
Managing Your Inventory
Agent Command Line Guide
Removing the Automox Agent
File Locations Per Operating System
Dashboard
Automox Console Dashboard
Devices
Managing Devices
Filtering and Searching on the Devices Page
Device Details
Configuring Software on a Device
Manage
System Management Overview
Viewing an Individual Policy or Group
Managing Policy and Group Assignments
Determining Which Policies are Assigned to Which Group
Searching and Filtering for an Individual Policy or Group
Managing Groups
Managing Policies
Creating a Patch Policy
Creating a Required Software Policy
Creating a Worklet
Setting a Patching Schedule
Device Targeting with Filters
Vulnerability Sync
About Automox Vulnerability Sync
Using Automox Vulnerability Sync
Exporting Vulnerability Scanner Reports
Automox Reports
Creating Reports
Data Extracts
Software
Viewing Software Inventory
Filtering and Searching on the Software Page
Software Support for Third-Party Applications
Settings
Settings Overview
Profile
Billing
User Accounts
Managing Keys
Security
Global Zone Management
Roles and Permissions
Understanding Global Zone Management
Managing Zones
Managing Users
Support and Maintenance
Maintenance Policy
Automox Agent Update Policy
API Docs
Developer Portal
Automox Integrations
Automox Agent Deployer
Automox Splunk Integration
ServiceNow Service Graph Connector for Automox
Automox Plugin for Rapid7 InsightConnect
Automox Content Pack for Cortex XSOAR
Home
User Guide
Agent Installation
(7)
Automox Agent Installation Overview
Deploying the Automox Agent in Bulk
Deploying the Automox Agent in Bulk for macOS with Jamf Pro
Managing Your Inventory
Agent Command Line Guide
See More
Dashboard
(1)
Automox Console Dashboard
Devices
(4)
Managing Devices
Filtering and Searching on the Devices Page
Device Details
Configuring Software on a Device
Manage
(12)
System Management Overview
Viewing an Individual Policy or Group
Managing Policy and Group Assignments
Determining Which Policies are Assigned to Which Group
Searching and Filtering for an Individual Policy or Group
See More
Vulnerability Sync
(3)
About Automox Vulnerability Sync
Using Automox Vulnerability Sync
Exporting Vulnerability Scanner Reports
Automox Reports
(2)
Creating Reports
Data Extracts
Software
(3)
Viewing Software Inventory
Filtering and Searching on the Software Page
Software Support for Third-Party Applications
Settings
(6)
Settings Overview
Profile
Billing
User Accounts
Managing Keys
See More
Global Zone Management
(4)
Roles and Permissions
Understanding Global Zone Management
Managing Zones
Managing Users
Support and Maintenance
(2)
Maintenance Policy
Automox Agent Update Policy