Find out how Automox supports third-party applications on devices with Apple Silicon.
Automox Agent
The Automox agent is currently available on Macs with Apple Silicon (M1). On these systems, the agent operates using Rosetta 2 emulation.
Required Software and Custom Policies
All required software and custom policies should continue to work as expected.
Apple macOS Updates
Currently, macOS updates on M1 hardware will not work when using Automox.
Apple has restricted the softwareupdate command on macOS—for M1 computers only—when using third-party tools. Other patching solutions, in addition to Automox, are also affected by this change.
Our engineering teams are currently building new functionality in order to adjust to the changes Apple has made.
We are targeting Q3 2021 for full patching support.
Third-Party Software Updates
The following third party application updates are currently supported on macOS:
Software Title | Additional information about software install |
|---|---|
| Adobe Acrobat Reader DC (up to version 20.123.20064) | |
| Adobe Reader | |
| Adobe Air | |
| Adobe Shockwave | |
| Box Drive | |
| Camtasia | |
| Cyberduck | |
| Dropbox | |
| Filezilla | |
| Google Chrome | |
| Google Earth Pro | |
| iTerm2 | |
| KeePassXC | Install of Intel version only |
| LibreOffice | Install of Intel version only |
| Microsoft Office 365 | |
| Microsoft OneDrive | |
| Microsoft Skype | |
| Mozilla Firefox | |
| Mozilla Firefox ESR | |
| Mozilla SeaMonkey | |
| Mozilla Thunderbird | |
| Opera | |
| Sequel Pro | |
| SizeUp | |
| Slack | |
| SnagIt | |
| Sublime Text 3 | |
| The Unarchiver | |
| Transmit | |
| Viscosity | |
| VLC Media Player | Install of Intel version only |
| VMWare Horizon Client | Install of Intel version only |
| Wireshark | |
| XnView MP | |
| Zoom | Install of Intel version only |
| Zoom Outlook Plugin |
For further questions, contact our support team at support@automox.com.
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