Note: If the gold image is not set up correctly, the Automox agent’s database will be duplicated on each subsequent device, which causes problems.

Make sure the device is fully shut down and not in hibernate/suspend before cloning the machine.

To create an agent gold image, follow these steps:

  1. Open Administrator command prompt.
    In the command window, use the following commands:
  2. cd "C:\Program Files (x86)\Automox"
  3. net stop "Automox Agent"
  4. amagent.exe --deregister
  5. Shut down the VM before cloning. The service should auto-start on bootup of cloned images.
Did this answer your question?