Compliant and Pending Statuses and their Meanings

A device is Compliant (or can also be labeled as Up to Date) when it has no Scheduled Patches according to its current policy assignments.

A device is labeled Pending when it has one or more Scheduled Patches according to its current policy assignments.

Any device that has a scheduled patch count greater than zero will fall into the Pending status. This can change a device from Compliant to Pending as soon as a new patch is detected--assuming that the new patch is applicable to the device's patch policies.

Scheduled Patches vs Total Patches

Scheduled Patches are the number of patches that are available to a device and are applicable to its current policy assignments and policy rules.

Note: For a patch to be counted as Scheduled, the patch policy must have a Policy Status of ON. Policies that are set to OFF are not considered in this count. See also Creating a Patch Policy.

Total Patches are the number of all patches currently available to that device regardless of policy assignments or filters.

What Does This Mean for Me?

Device statuses are updated once per scan and are based on the latest software inventory and policy settings. This takes into account anything that has changed since the previous scan of the device.

When new patches are detected, a given device switches to a status of Pending if any of those patches are relevant to its enabled policies.

Example of different device statuses using three devices

Device A has a Patch All policy

Device B only has a Patch by Critical Severity policy

Device C has no policies

The devices are all currently Compliant. Device C will also show a status of Unmanaged because no policies are enabled for it.

A new patch releases with a severity rating of Low:

Device A moves to a Pending status when this new patch is applicable. The patch is installed the next time the policy runs on schedule. This device’s entry in the list shows 1 under Scheduled Patches and 1 under Total Patches.

Device B remains Compliant. This new patch is not applicable to its assigned policy and will not be installed. Since the patch isn’t relevant to this device’s rules, it is not considered Pending. This device’s entry in the list shows 0 under Scheduled Patches and 1 under Total Patches.

Device C  also remains Compliant. With no assigned or enabled patch policies, no patches are considered to be Scheduled. This device’s entry in the list also shows 0 under Scheduled Patches and 1 under Total Patches.

For more information on the other statuses seen in the Automox Console, please view the following article.

What the Statuses Found in the Automox Console Mean

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