The following dashboard details are described here:
- Up to Date
- Manual Approval
- Pending Updates
- Needs Attention
The Overview diagram shows you a breakdown of devices by each of the five different categories. At a glance you can see just how many of the devices on your network are Up to Date as opposed to those that Need Attention. Each number shown in a category tile corresponds to the number of devices in that category.
Up to Date
The center Up to Date diagram provides at a glance the status of your devices. The largest number in the center shows how many of your devices are up-to-date. You can see the total number of Devices that are managed with Automox. The final number lets you know the percentage of your Devices that are in compliance.
When the manual patch approval process is enabled, you can see the number of devices that have policies awaiting manual approval. Click the Manual Approval tile to see the patches that are ready for approval.
Manually Approving Patches
The basic manual patch approval process is as follows:
- Go to the System Management page to enable or disable the manual patch approval feature on a policy-by-policy basis.
- Find the policy and select Edit Policy.
- Set the Policy Status to On.
- If you have enabled the manual patch approval feature, from the Dashboard, click the Manual Approval tile to view new patches that have been released for a device. The icons signify the OS family that the patch is part of.
- Click + to expand the details and view the policy applied and ensure this is the desired policy.
- Click Approve or Reject for each of the available patches. When you select Approve, the policy is applied. The device is then updated according to the schedule of the policy. When you select Reject, the patch is removed from the list. You can view the rejected patches from the Policy Scope section of the details page.
NOTE: If manual patch approval is disabled, new patches are automatically scheduled according to the patch policy and listed in the Pending Updates category.
From the Pending Updates tile, you can see how many devices are scheduled to be patched.
If devices have failed to patch for any reason, those devices are identified in the Needs Attention category. These devices may require a reboot to complete the patching process, or perhaps there are other issues that require troubleshooting.
You can get a list of devices that need attention by creating reports. See Automox Reports and follow the Non-compliant devices report instructions.
If you have questions about this, contact Automox Support at firstname.lastname@example.org.
From the Exceptions tile, you can see how many devices that have been marked as special devices for any of the following reasons:
- The device is used for testing or development.
- It is a legacy device.
- The device will not do well in the normal patch process.
The Exceptions category allows you to identify and monitor these types of “special” devices. By identifying a device as an exception, Automox continues to manage these devices, but does not include any errors from these in the Needs Attention category statistics. This way you can continue to manage and monitor these special devices without having failures caused by these devices skew any of your reporting or metrics. You can mark a device as an exception from the Device Details page. To do this, toggle the Exception switch between Yes and No.