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Table of Contents
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Community
User Guide
Release Notes
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Home
Glossary
Knowledge Base
Getting Started
Quick Start Guide
Console Overview
Automox Compliance
Automox and Reporting Your Environment
Best Practices for Your Console Experience
Clearing the Cache
What the Statuses Found in the Automox Console Mean
Automox Console Dashboard
Resetting Your Password
Automox Okta Single Sign-on (SSO) Integration
Multi-Org SAML Single Sign-On
Inviting Users When Single Sign-on (SSO) is Enabled
Agents
Automox Agent Requirements
Globally Trust-list Automox via EPP
Location of Files Required By Automox
Change Script Execution Location
Configuring WSUS for Automox Integration
Agent Firewall Allowlisting Rules
Using the Agent With a Proxy Server
Automox Installer Links
How Do I Bulk Deploy the Automox Agent?
Deploy Agent Using Windows GPO (Remote)
Deploy Agent Using Windows GPO
Embed Access Key in Automox MSI
Silent Agent Deployment on Windows
Installing the Automox Agent on Linux
Using Crowdstrike Falcon for Deployment
Moving Devices Between Orgs
How to Create a Gold Image VM
Agent Log File Locations
Deploying Automox via VMware Airwatch
MSI Legacy Agent Install Instructions
Supported Operating Systems
OS Patch Management Settings For Groups
Patching
Understanding Automox Severity Data
Patching When the Severity Level Is Unknown
What Happened to "Other" Severity Packages
How to Ensure You're Really Patching What You Think
Sometimes Patch Scoring Differs Between Automox and Other Tools
Why a Patch Changed From Critical to High
Using Policy Patch Filters
Using the Advanced Patch Policy
Recommended Best Practices for Patching
Using a Manual Approval Policy
Patch Now: Google Chrome Zero-Day Vulnerability
What are macOS Background Updates?
Notifications and Reboots
Managing End-User Notifications
Allowing Notifications in macOS Catalina
macOS Requires Security Approval for MS Office
macOS Privacy Preferences
Using Reboot Notifications
Worklets and Required Software
Using the Required Software Policy
How to Find Application Names and Versions for Required Software Policies
Creating a Worklet
How to Use Worklets
Automox Worklet 101: Resource Guide
Enforce Windows Registry Settings Worklet
Community Quick Start Guide
Enforce BitLocker Encryption Worklet
XP Patching Worklet
Windows Patch Rollback Worklet
Troubleshooting
Agent Error: x.509 Certificate Signed By Unknown Authority
Troubleshooting Agent Installation on macOS
How to Disable Remote Desktop Protocol Connection Using Automox
How to Get a List of Devices with a Specific Patch Installed
How to Retrieve Windows Update Log Files
macOS Update Error Codes
Windows Update Error Codes
Windows Update Troubleshooting Process
Windows Update Agent and WSUS Troubleshooting
Retrieving and Installing Updates Using the API
Miscellaneous
Automox Status Board
Automox External Product Roadmap
Automox REST-based API
Billing Policy for Agents on Virtual Instances
Important Billing Change - Updated Remittance Address
How to Roll Back an Installed Patch on Devices
Adding Patches to the Block List in the Automox Console
Detection of Available Patches on Linux
Frequently Asked Questions (FAQ)
What is Automox?
How Does Automox Work Behind the Scenes?
What Does the Automox Agent Access on a Device?
How Do I Set Up Automox?
Can I Customize Automox to Match My Manual Workflow?
Does Automox Host Patch Repositories?
How is Automox Better than Simply Running Auto-Updates?
How to Cancel My Automox Subscription
What Are My Payment Options?
Using OAuth to Connect Your Community Account to Your Console Account
What Does End of Support for Windows Server 2008 R2 Mean to My Organization?
Why Have My Windows 7 Devices Stopped Patching in Automox?
Automox Pricing Plans Frequently Asked Questions
Contacting Automox Support
Third-Party Software
Third-Party Patching Best Practices
Third-Party Software Support
Patching Cyberduck on Windows
Patching Dropbox on Windows and macOS
Patching File Sync Applications on Automox
Patching Notepad++ on Windows
Patching Slack
Patching Transmit on macOS
Patching WinSCP on Windows
Patching Zoom on Windows
Patching Skype on Windows and macOS
Patching WinSCP on Windows
Prevent Issues for Earlier Versions of Zoom
What is Automox in the Server Logs?
Oracle SE Java 8 Support Shift
Office 2013 to 2016 Version Upgrades
Naming Scheme for Third-Party Packages
Newbie's Guide to Getting Started with Automox API
Release Notes
Release Notes for Week Ending 03/05/2021
Release Notes 02/19/2021
Release Notes 01/29/2021
Release Notes 01/15/2021
Release Notes 01/08/2021
Release Notes 2020
Release Notes 12/11/2020
Release Notes 12/04/2020
Release Notes 11/25/2020
Release Notes 11/13/2020
Release Notes 11/06/2020
Release Notes 10/23/2020
Release Notes 10/16/2020
Release Notes 10/09/2020
Release Notes 09/25/2020
Release Notes 09/18/2020
Release Notes 09/11/2020
Release Notes 09/04/2020
Release Notes 8/21/2020
Release Notes 8/14/2020
Release Notes 8/07/2020
Release Notes 7/31/2020
Release Notes 7/24/2020
Release Notes 7/17/2020
Release Notes 7/10/2020
Release Notes 7/3/2020
Release Notes 6/26/2020
Release Notes 6/19/2020
Release Notes 6/12/2020
Release Notes 6/5/2020
Release Notes 5/29/2020
Release Notes 5/23/2020
Release Notes 5/15/2020
Release Notes 5/7/2020
2020.05.06-01 Release Notes
2020.05.05-01 Release Notes
2020.05.04-01 Release Notes
2020.05.01-01 Release Notes
Release Notes 5/1/2020
2020.04.30-01 Release Notes
2020.04.29-01 Release Notes
Release Notes 4/24/2020
2020.04.21-01 Release Notes
Release Notes 4/17/2020
2020.04.16-01 Release Notes
2020.04.15-01 Release Notes
2020.04.14-01 Release Notes
2020.04.13-01 Release Notes
Release Notes 4/10/2020
2020.04.09-01 Release Notes
2020.04.07-01 Release Notes
2020.04.06-01 Release Notes
Release Notes 04/03/2020
2020.04.02-01 Release Notes
2020.04.01-01 Release Notes
2020.03.31-01 Release Notes
Release Notes 3/27/2020
2020.03.26-01 Release Notes
2020.03.25-01 Release Notes
Archive - Release Notes 2020
Release Notes 2017, 2018, 2019
Archive - Release Notes 2017, 2018, 2019
User Guide
Agent Installation
Automox Agent Installation Overview
Deploying the Automox Agent in Bulk
Managing Your Inventory
Agent Command Line Guide
Removing the Automox Agent
Location of Files Required By Automox
Devices
Managing Devices
Filtering and Searching on the Devices Page
Device Details
Configuring Software on a Device
System Management
System Management Overview
Viewing an Individual Policy or Group
Managing Policy and Group Assignments
Determining Which Policies are Assigned to Which Group
Searching and Filtering for an Individual Policy or Group
Managing Groups
Managing Policies
Creating a Patch Policy
Creating a Required Software Policy
Creating a Worklet
Automox Reports
Creating Reports
Software
Viewing Software Inventory
Filtering and Searching on the Software Page
Third-Party Software Support
Settings
Settings Overview
Profile
Billing
User Accounts
Managing Keys
Security
API Reference Guide
Help Center
Knowledge Base
Release Notes
User Guide
API Reference Guide