When Single Sign On (SSO) is enabled in Automox, the way that users can be invited is changed. Currently, users cannot be invited to an organization with SSO enabled, to prevent a password being set for the new user. 

To invite users to an organization with SSO enabled, you will need to enable Provisioning within Automox's SSO settings. Users can only be provisioned today when attempting login through IDP (Identity Provider) initiated SSO.

Here's how to get started:


  • Load or create your SSO configuration in Automox on the Settings > My Profile Page. If you are configuring SSO for the first time, please follow these instructions. If you already have SSO enabled, and have not enabled Provisioning, simply click the "SAML-based authentication" box again until the configuration screen appears.
  • Check the box for "(Optional) Provision New Users"
  • Assign users in your Identity Provider to the app or connector. 
  • As new users attempt login to Automox through your internal Identity dashboard or SSO app listing, they will be issued an Automox license with default permissions.

Did this answer your question?